About Work Skills Work With Me Insights Connect

Technology & Product Executive

Building the future
of healthcare
through technology.

20+ years driving digital transformation in healthcare, from zero-to-one product development to AI-powered clinical platforms that improve lives at scale.

Anupama Gobalan
Career highlights SCAN Group myPlace Health Strive Health CareMore Anthem

About

Vision, execution,
and compassion.

20+
Years in healthcare tech
30+
Team members led

"Proud mom of two, passionate cook, and photographer. The same curiosity and attention to detail I bring to a camera frame, I bring to every product I build."

I'm a Technology and Product executive with a record of building organizations from the ground up and driving digital transformation in healthcare. I currently serve as VP, Portfolio Product Strategy and Technology at SCAN Group, where I work across a portfolio of companies to shape the technology and product future of senior care.

I led the zero-to-one development of a modern technology ecosystem at myPlace Health, including a proprietary platform built for the PACE care model, bringing AI-driven, interoperable solutions to an industry ready for transformation.

Two decades in healthcare technology has taught me one thing above all else: the people it serves should barely notice it exists. My work has always been about the clinician who needs clarity in a complex moment, and the patient who deserves seamless, dignified care. That is what I build toward.

Experience

A track record
of meaningful impact.

Every role has been about building something that didn't exist before: teams, platforms, ecosystems.

2023 to Present

SCAN Group / myPlace Health

Los Angeles, CA

Current

VP, Portfolio Product Strategy & Technology

Oversaw end-to-end technology and product strategy across the SCAN portfolio, aligning business goals with participant-centric care delivery.

Built the technology and product organization from the ground up, encompassing EMR, CRM, data, and interoperability platforms.

Championed AI and automation: ambient clinical documentation, predictive analytics, digital participant engagement.

Led the organization through SOC 2 Type II certification; served as trusted technology advisor to CEO and Board.

Directed technology enablement for two new care center launches, delivering secure infrastructure, network readiness, and full systems integration.

2021 to 2023

Strive Health

Denver, CO

VP, Product Management

Created and managed product strategy and roadmap for clinical and technology products in kidney care.

Established product discipline organization-wide, collaborating with C-suite to prioritize initiatives across business units.

Led and mentored a high-performing team of product managers and owners.

2017 to 2021

CareMore Health

Cerritos, CA

Senior Manager, Product Engineering

Conceptualized and built a state-of-the-art mobile solution for CareMore clinicians, adopted by 250+ clinical team members within the first year.

Led development of end-to-end mobile solution for home visit providers, including scheduling and documentation.

Developed Alexa voice-enabled solution to improve member interaction and accessibility.

Managed a team of 30+ associates across engineering and product functions.

2011 to 2017

Anthem

Los Angeles, CA

Product Owner / Systems Analyst Advisor

Led front-end, public-facing application development including Shopper Portals and an Individual Online Store, directly supporting Anthem's growth strategy in the individual business market.

Managed quoting and enrollment applications across Shopper Portals; supported annual health plan refresh across 14 states.

Contributed to enterprise-wide Grievances and Appeals (MAGI) application.

Three-time recipient of Anthem "A" Award for Excellence in Work.

2006 to 2010

Anthem / WellPoint

Los Angeles, CA

Senior Business Systems Analyst

Worked across all stages of SDLC with extensive experience in Utilization Management (UM), claims, and a broad range of health plan functions.

Primary contributor to the WellPoint Medical Decision Support System (WMDS), supporting clinical decision-making at scale.

Deep experience in Grievance and Appeals processes, procedures, and system integration.

A leader people choose to stay with

One of the things I am most proud of is not a product or a platform — it is the people. Product managers, engineers, and data professionals who have followed me from one organization to the next, not because they had to, but because they wanted to. Building teams where people feel genuinely valued, challenged, and heard is not a soft skill to me. It is the work.

Results I'm Proud Of

In the words of the clinicians.

The most meaningful measure of any product is not a metric — it is what the people it was built for say about it.

What clinicians said
"

We were able to revive a patient who came into the ER. His full health history and current medications were right there. We had everything we needed in seconds.

Clinical Staff
"

We were able to let someone pass in dignity. We accessed their most recent POLST form on the spot and honored their wishes exactly as they had written them.

Clinical Staff
"

I no longer have to carry a basket of papers up to my apartment to do documentation at night. I do it with one click. You have changed my life.

Nurse Practitioner
"

By automating tools to simplify clinician panels, we are able to treat the patient clinically, compliantly, and cost effectively.

Clinician
"

This is radical common sense. Restoring the joy of healthcare.

Nurse Practitioner
"

Can't work efficiently without it. Everything I need to know to provide the best care for my patients is right there.

Clinical Staff
"

This app keeps us connected and communicating with our entire care team with a few swipes. The time you save us allows us to focus on our patients' health.

Field Nurse Practitioner
"

Your phone now houses your patient panel, Rx detail, visit notes, HEDIS and Stars gaps, and the ability to risk stratify — all in one place.

Clinical Leader

Harvard Business Review

This work was recognized in a Harvard Business Review article as a flagship example of digital health innovation that clinicians actually adopt and love. Read the article →

Expertise

What I bring to the table.

AI/ML
AI & Machine Learning in Healthcare
Championed ambient clinical documentation, predictive analytics, and decision support tools, applied to real clinical workflows at scale. Strategy through implementation, not just vision.
0→1
Zero-to-One Product Development
Built multiple products and full product organizations from scratch: defining the strategy, hiring the teams, establishing the architecture, and delivering from concept to launch.
End-to-End Tech & Product for Startups
Set up complete technology and product functions for high-growth healthcare startups, covering everything from EMR and CRM selection to data platforms, interoperability, governance, and go-live.

Healthcare Domain Knowledge

Deep industry expertise across the full spectrum of healthcare — clinical, operational, and financial

VBC

Value-Based Care

Extensive experience designing and delivering technology for value-based care models including PACE, kidney care, and managed care, with a focus on outcomes and cost efficiency.

Clin

Clinical Operations

Deep knowledge of clinical workflows across inpatient, SNF, at-home, and ambulatory care settings. Built technology as the voice of the clinician, not just the business.

0→1

Building Product and Technology Organizations

Deep hands-on experience establishing product and technology functions from nothing — hiring the first PMs and engineers, selecting the right tools and platforms, defining processes, and building a culture of accountability and innovation. Done this multiple times across startups and growth-stage healthcare companies.

Plan

Health Plan Operations

Broad back-end expertise across member enrollment, payor information, claims, Grievance and Appeals, pharmacy and provider collaboration, and front-end member-facing digital products.

Dig

Digital and Mobile Health

Designed and built digital and mobile solutions for clinicians, members, and home visit providers. Includes voice-enabled technology, public-facing portals, and consumer health applications.

ROI

Financial and Operational Acumen

Experienced in technology budgeting, ROI modeling, vendor contracting, and translating business objectives into executable technology investment decisions.

Strategy & Leadership

Enterprise Technology Strategy Digital Transformation Executive Stakeholder Alignment IT Governance & Risk OKR Definition Team Building

Certifications

Certified SAFe Agilist Scrum Product Owner Healthcare Management, Yale

Product & Delivery

Product Lifecycle Management Agile & SAFe Delivery User-Centered Design Clinical Workflow Optimization Vendor & Contract Management Data Platforms & BI Ambient Clinical Documentation Predictive Analytics

Engineering & Architecture

Cloud Infrastructure (Azure) DevOps Enablement FHIR / HL7 / APIs Systems Integration EMR Implementations HIPAA Compliance

Work With Me

Open for engagement.

Two decades of healthcare technology leadership, available to organizations ready to move with clarity and purpose. Here is how we can work together.

01

Strategic Consulting

Whether you are a health system, digital health startup, or investor evaluating a technology bet: I help you cut through complexity and make decisions with confidence. From technology strategy and vendor selection to product-market fit and build-vs-buy decisions.

  • Technology strategy and roadmapping
  • AI and digital health assessments
  • Vendor and platform evaluation
  • Organizational design and team structure
02

Startup and Growth Advisory

Early and growth-stage healthcare companies often need experienced product and technology leadership before they are ready to hire full-time. I step in to build the foundation, the team, and the roadmap, then hand off cleanly when the time is right.

  • End-to-end technology and product setup
  • Hiring and team building
  • Investor and board readiness
  • Go-live and launch execution
03

Advisory & Board

Open to advisory and board roles with healthcare technology companies where I can contribute meaningful perspective on product, technology, and digital transformation. Having spent two decades building and scaling technology inside these organizations, I bring a practitioner's lens to the boardroom, not just a strategist's.

  • Healthcare technology and AI governance
  • Product strategy oversight
  • PACE, senior care, and value-based care expertise
  • Startup and scale-up advisory
04

Product Mentorship

I am passionate about developing the next generation of product leaders, especially in healthcare. I work with emerging PMs, aspiring product leaders, and women in technology who want to grow faster and lead with more confidence. I am also happy to guide students who are curious about the product world and want to understand what a career in product looks like.

  • 1:1 executive coaching and mentorship
  • Career navigation and positioning
  • Product craft and leadership development
  • Women in tech and healthcare leadership
  • Students exploring product as a career

Not sure which fits? Let's talk and figure it out together.

Start a Conversation
🎤 Also available for speaking engagements. Most recently panelist at the Decision Sciences Institute Annual Conference on Innovating Innovation: Harnessing AI in Product Development Across Industries, Orlando, November 2025. Get in touch →

Insights

On product, AI, and healthcare.

A selection of published articles on LinkedIn covering product strategy, AI in healthcare, data, and leadership — a window into the thinking behind the work.

Healthcare Systems

A Fragmented Landscape

Most hospitals are losing millions every year, not from care gaps but from data gaps. A look at why healthcare's fragmented data problem is a finance, care, and trust problem all at once.

Product Strategy

Great Tech, Wrong Problem: Why Usefulness Beats Innovation

The most dangerous place in product development is building something technically impressive that solves a problem nobody actually has. On why usefulness should always beat novelty.

Product Management

Beyond the Wishlist: Balancing Customer Obsession with Product Discipline

Customer obsession is table stakes. But great product leaders know when to say no and how to balance what customers ask for with what they actually need.

Leadership & Culture

Built, Not Granted: Carving a Place While Carrying a Culture

On what it means to build a seat at the table when none was offered, and why culture, identity, and ambition don't have to be in conflict.

Data & Technology

The Marriage & Divorce of Data: Why Breaking Up With Your Vendor Is Hard

Vendor lock-in is one of the most expensive decisions healthcare organizations make without realizing it. On data ownership, portability, and knowing when to walk away.

Healthcare Tech

Long Contracts, Fast Tech: No Thanks

Healthcare technology moves fast. Multi-year vendor contracts don't. Why the mismatch between procurement cycles and innovation cycles is costing organizations more than they think.

View all articles on LinkedIn →
Hello.

Connect

Let's build something
meaningful.

Open to advisory roles, speaking opportunities, consulting engagements, and conversations about the future of healthcare technology.

Send a message